Fulfillment Policy


Welcome to WP SiteKit. By engaging our services, you (“Client”) agree to be bound by the following terms and conditions (“Terms of Service”). WP SiteKit specializes in designing, building, hosting, and maintaining websites, specifically utilizing the WordPress content management system for small businesses.

Services Offered

WP SiteKit offers comprehensive web design services, including but not limited to web strategy, planning, wireframing, design, development, hosting, and maintenance. Our services are tailored to meet the specific needs of small businesses looking to establish or enhance their online presence.

Service Delivery Process

For Small Websites:

  1. The Client places an order and makes payment.
  2. The Client completes a detailed intake form.
  3. WP SiteKit designs and develops the website based on the intake form.
  4. The Client reviews the website and submits revisions.
  5. WP SiteKit applies revisions.
  6. Upon Client approval, the website is taken live.

For Larger Websites:

  1. The Client makes the first half of the payment.
  2. A strategy meeting is held between WP SiteKit and the Client.
  3. WP SiteKit delivers a web design plan.
  4. WP SiteKit designs and builds the initial website.
  5. The Client reviews and provides feedback.
  6. WP SiteKit completes the website design and development.
  7. The Client submits final changes.
  8. Upon approval, the website is taken live.

Payment Terms

  • Full payment is required upfront for small websites. For larger websites, payment is split into two installments: half upfront and the remainder upon completion.
  • Web hosting and maintenance fees are charged monthly on the same day.
  • Late payments incur a late fee.

Cancellation Policy

If a project is cancelled by the client, no refunds are provided. Work completed up to the point of cancellation will be delivered to the Client. If a project is cancelled by the agency a full refund is given.

Intellectual Property

The Client retains ownership of all website code and content. WP SiteKit also retains rights to the website code, utilizing open-source software and standard plugins.

Liability Limitation

WP SiteKit guarantees the website’s functionality for 6 months post-launch. If the Client subscribes to our hosting and maintenance plan, we ensure ongoing functionality. WP SiteKit is not responsible for the website’s traffic or sales performance metrics.

Data Protection and Privacy

Client information is securely stored in our ordering system and third-party software for password management. Website user data is stored on the client’s website.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Austin, Texas, United States. Any disputes under these Terms will be resolved in accordance with the laws of Texas.

Modifications to Terms of Service

WP SiteKit reserves the right to modify these Terms at any time. Clients will be notified of any changes, which will become effective upon posting.


For inquiries or concerns regarding these Terms, please contact us at info@wpsitekit.com.